Are you a professional manufacturer?
Yes, we are a professional manufacturer specializing in lighting solutions with an established reputation for quality and reliability.
Can I request samples before placing an order?
We can provide samples for quality inspection. While samples may be free in certain cases, delivery charges are typically covered by the customer via international express accounts.
What is the Minimum Order Quantity (MOQ)?
The standard MOQ is 1 metric ton for each specific model, though requirements may vary based on customization needs.
How do you ensure the high quality of your products?
We maintain strict quality control through dedicated material production workshops, 100% online QC inspections, and final product testing. Our processes are certified by ISO9001 and ISO14001 standards.
What are your standard payment terms?
Our standard terms are a 30% T/T deposit followed by the remaining 70% T/T balance payment prior to container loading.
How do you handle mold fees for custom profiles?
If a new mold is required for your order, the fee is typically refunded once the order quantity reaches a pre-determined volume.