Q1: Can I have a sample before quantity orders?
Yes, we welcome sample orders for your approval.
Q2: What about the lead time?
Samples take 3-5 days, while quantity orders typically take 25-30 days.
Q3: Are ODM or OEM services accepted?
Yes, we can offer both ODM and OEM services to meet your specific requirements.
Q4: How long is the warranty for your products?
We offer a 2-5 year warranty on our products depending on the configuration.
Q5: What are the payment terms?
Our standard terms are a 30% TT deposit and 70% balance before shipment.
Q6: What is the IP rating and environmental suitability?
The product is rated IP65/IP66 and IK08, making it suitable for various outdoor and harsh environments.